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The grocery retailer has reversed its ruling not to grant paid work to an neurodivergent person after originally indicating he had to cease stacking shelves at the branch where he had worked unpaid for an extended period.

Earlier this year, the young man's parent inquired whether her 28-year-old son Tom Boyd could be provided a employment opportunity at the supermarket in Cheadle Hulme, but her application was finally turned down by the supermarket's headquarters.

On Thursday, rival chain Asda stated it sought to give Tom paid shifts at its Manchester location.

Responding to the company's change of position, Frances stated: "We are going to think about it and decide whether it is in the optimal outcome for Tom to resume working... and are having additional conversations with the supermarket."

'Conducting an inquiry'

A spokesman for Waitrose said: "We'd like to see Tom resume, in compensated work, and are working closely from his relatives and the non-profit to make this happen."

"We anticipate to welcome him again with us very soon."

"We place great importance about supporting individuals into the job market who might otherwise not be provided employment."

"Consequently, we enthusiastically received Tom and his helper into our Manchester location to gain experience and build his confidence."

"We have policies in place to facilitate community service, and are examining the circumstances in this instance."

Frances explained she had been "deeply moved" by how individuals had reacted to her talking about her son's experiences.

The young man, who has limited communication skills, was recognized for his work ethic by supervisors.

"He donated extensive time of his energy exclusively because he desired community connection, contribute, and have an impact," said his parent.

Frances recognized and acknowledged team members at the local supermarket for assisting him, noting: "They made him part of the team and were exceptionally supportive."

"I believe he was just not sufficiently noticed - everything was working well until it went to head office."

Both individuals have been supported by Greater Manchester mayor the mayor.

He wrote on social media that Tom had received "deeply concerning" management and vowed to "support him to identify different opportunities that functions".

The official declared the regional organization "would encourage all employers - like Waitrose - to register to our recently launched diversity program".

Conversing with Tom's mother, who broke the news of the alternative position on BBC Radio Manchester, the Labour mayor stated: "Good on you for highlighting the issue because we need a major education initiative here."

She accepted his proposal to become an advocate for the campaign.